PRIVACY POLICY

TECH STAR UK LTD respects your privacy. This policy explains what personal information we collect when you use our website or buy from us, and how we use it.

Who we are

The data controller is TECH STAR UK LTD, 3 Rushford Grove, Bolton, BL1 8TD, United Kingdom. Email: te***********@***il.com. VAT: GB 431 4900 24. Company no. 14382320.

What we collect

We may collect:

• Contact and account details — name, email, phone, delivery and billing address.
• Order information — items purchased, payment status, and communications about your order.
• Technical data — IP address, browser type, and cookies where used (see your cookie notice or banner if shown on the site).

How we use your information

We use personal data to process and deliver orders, take payment, handle returns and support, prevent fraud, and meet legal obligations. We may also use your email to send essential order updates. Marketing emails are only sent where you have opted in.

Legal basis (UK GDPR)

We rely on contract (to fulfil your order), legitimate interests (such as fraud prevention and improving our service), and legal obligation where the law requires us to process data. Where we ask for consent (for example marketing), you can withdraw it at any time.

Sharing information

We share data with trusted service providers who help us run the store — for example payment processors, delivery companies, and IT hosting. They may only use your data for the services they provide to us. We do not sell your personal information.

Retention

We keep personal data only as long as needed for orders, accounting, tax, and legal requirements, then delete or anonymise it where appropriate.

Your rights

Under UK data protection law you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or complain. To exercise your rights, email te***********@***il.com. You may also complain to the ICO (Information Commissioner’s Office) in the UK.

Security

We use appropriate technical and organisational measures to protect your information. No method of transmission over the internet is completely secure; we work to reduce risk.